Roadside recovery
Collection of a disabled vehicle from an accessible roadside position and transport to an agreed receiving point.
Roadside recovery: location, vehicle condition and attendance
Before recovery
Give the road name, direction of travel and a precise location. Tell the operator if the vehicle is obstructing traffic or you cannot reach a place of safety.
Loading and transport
The operator assesses the vehicle and available access, confirms suitable recovery equipment and agrees the destination before moving it.
Details for your recovery enquiry
Give your exact location, vehicle registration and model, fault, passenger requirements and destination postcode.
Roadside recovery: questions and answers
What location details are most useful?
A postcode or map location helps on ordinary roads. On major roads, also provide the road number, direction and a nearby junction or marker if you can identify it safely.
What information helps arrange roadside recovery?
Give your exact location, vehicle registration and model, fault, passenger requirements and destination postcode. Give the road name, direction of travel and a precise location. Tell the operator if the vehicle is obstructing traffic or you cannot reach a place of safety.
What affects the quotation for roadside recovery?
The quotation depends on the vehicle, loading needs, collection time, distance, access and any agreed waiting or crossings. Confirm the complete price and collection arrangements before dispatch.
Related recovery services
Roadside recovery across the UK
Choose your area, then tell us the vehicle details and destination. Availability and suitable equipment are confirmed for the actual job.
1211 areas. All links are available below.
East Midlands 99 areas
East of England 117 areas
London 101 areas
North East 54 areas
North West 155 areas
Northern Ireland 30 areas
Scotland 113 areas
South East 188 areas
South West 106 areas
Wales 62 areas
West Midlands 80 areas
Yorkshire and The Humber 106 areas
Discuss your recovery
Have the precise location, vehicle registration, fault and destination ready. Call 0800 111 6480 to discuss availability and a quotation.