Breakdown recovery
Transport for a vehicle stopped by a mechanical or electrical fault when continuing to drive is unsuitable.
Breakdown recovery: location, vehicle condition and attendance
Before recovery
Describe warning lights, noises or fluid loss and any roadside diagnosis. Do not assume a brief restart means the vehicle is fit to drive.
Loading and transport
The operator assesses the vehicle and available access, confirms suitable recovery equipment and agrees the destination before moving it.
Details for your recovery enquiry
Give your exact location, vehicle registration and model, fault, passenger requirements and destination postcode.
Breakdown recovery: questions and answers
Will the vehicle be repaired at the roadside?
A recovery enquiry is primarily about moving the vehicle. Any roadside assessment or repair must be agreed separately; a repair is not guaranteed.
What information helps arrange breakdown recovery?
Give your exact location, vehicle registration and model, fault, passenger requirements and destination postcode. Describe warning lights, noises or fluid loss and any roadside diagnosis. Do not assume a brief restart means the vehicle is fit to drive.
What affects the quotation for breakdown recovery?
The quotation depends on the vehicle, loading needs, collection time, distance, access and any agreed waiting or crossings. Confirm the complete price and collection arrangements before dispatch.
Related recovery services
Breakdown recovery across the UK
Choose your area, then tell us the vehicle details and destination. Availability and suitable equipment are confirmed for the actual job.
1211 areas. All links are available below.
East Midlands 99 areas
East of England 117 areas
London 101 areas
North East 54 areas
North West 155 areas
Northern Ireland 30 areas
Scotland 113 areas
South East 188 areas
South West 106 areas
Wales 62 areas
West Midlands 80 areas
Yorkshire and The Humber 106 areas
Discuss your recovery
Have the precise location, vehicle registration, fault and destination ready. Call 0800 111 6480 to discuss availability and a quotation.